Shipping and Delivery

All products are delivered in specialized packaging designed for e-Commerce operations - you can be assured that your items reach you in best condition.

We only deliver within India. We accept international orders for delivery in India only.

We have partnered with India's top Shipping companies to provide fast and efficient service. Most delivery partners provide an online tracking service to track location of your order. Once an order is booked with a delivery partner, we update the order status to "Complete" and provide tracking number to track your order.
Our shipping partners are below. Please click on the the respective logos to check availability of service to your pincode.


http://www.bluedart.com/img/logonew.gif

http://www.firstflight.net/images/logo1.jpg

 

http://www.dtdc.in/subpages/images/dtdc/DTDC%20logo%20Jpeg.jpg

click here for Hindi Web Site

http://www.tpcindia.com/images/tpc-logo2.png



Free delivery is offered on select items only. Please review product information to see if a product qualifies for free delivery or not. Free deliveries are done using regular ground shipping services.

All products are picked up by delivery partners from our warehouses at around 6:00 PM evenings. Your item is packed and kept ready by 4:00 PM. We cannot accept a cancellation of an order after an item has been packed and pushed to shipping queue i.e. after 4:00 PM. In such cases, please contact customer service to check if they can recall a shipment.

Please do not pay any additional service fee or charges to the delivery person other thank octroi or check- post penalties.
If asked for any fee, please pay the fee and obtain a receipt of the same. We will refund the fee to you instantly upon presentation of the receipt copy. Kindly email (info@ekitchen.in) or fax the receipt for immediate refund. 

Some states levy Octroi or similar taxes - the delivery person will inform you about the same. Please pay the tax to the delivery person and obtain a copy of the tax receipt. The tax paid by you to the delivery person is fully refunded by us - Kindly email (info@ekitchen.in) the receipt for immediate refund. 
Note: All bulky products like washing machines, refrigerators, and many other products are shipped by surface mode because it is not feasible for them to be sent by air. For these shipments we require  transit / regulatory documents / duly filled up forms attested by respective state authorities without which we cannot  dispatch your orders. Customers from Kerala, Uttar Pradesh, Haryana, Orissa, West Bengal, etc , please be aware of this before placing your orders.

For any further information regarding shipping please email us :  info@ekitchen.in